About
Sales administrators handle and process sales orders online, by phone, or by email. Their responsibilities include verifying order accuracy and providing invoices, updating sales records, and preparing monthly sales reports. They may also be expected to communicate with other departments and do product research.
Process
Phase 1: Understand your company's needs. (Requirement Gathering)
We understand the job requirement from the client in details
1. Learn and understand your company’s structure and business approach
2. Define your needs (job description) and clear guidelines for our candidate search
3. Determine at when and how you wish to be updated
4. Set Time to Fill/Time to Hire schedule
Phase 2: Candidate Search.
The appropriate candidates from our database of job seekers and other sources
are searched
1. Extensive talent pool database
2. Network and referrals
3. Professional platforms
4. Specialized job groups
Phase 3: Candidate Selection & Initial Interview.
Line-up
1. Applicants are selected based on experience & portfolio
2. Interview schedule is set
3. Ranking through a tailor-made assessment grid
4. Initial report/ update
Phase 4: Qualities and Skills Evaluation
Face to Face Interviews & after interview assessment
1. Evaluation of skills
2. Evaluation of work ethics
3. Evaluation of attitude and temperament
4. Good-fit assessment
5. Final report/ update
Phase 5: Candidate Endorsement & Client Interview
1. Interview is set as per the availability of both client and candidate
2. ACE facilitates and takes note of client input and feedback
Phase 6: Final Selection & Job Offer
Client selects the appropriate candidate and gives joining date
1. ACE supports you with compensation package negotiation
2. ACE facilitates onboarding process
Service
• Receiving and processing purchase orders - processing orders via email or phone
• Issuing sales transaction invoices.
• Checking data accuracy in orders and invoices - verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Developing and compiling monthly sales reports.
• Expediting orders through internal liaison - liaise with the logistics department to ensure timely deliveries
• Directing feedback from customers to relevant departments.
• Ensure sales targets are met and report any deviations
• Identifying new products to add to those on offer - stay up-to-date with new products and features
• Supporting the sales department with other administrative tasks, if requested.